Privacy Policy

Effective Date: 11 February 2025
Last Updated: 11 February 2025

Welcome to LifePilot (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the LifePilot mobile application (“App”).

By using the App, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

We collect and process the following types of information:

A. Information You Provide

  • Account Information: When you sign up, we collect your name, email, and authentication details via Auth0.
  • Goal & Progress Data: Any goals, tasks, or progress updates you input into the App.
  • Support Requests: If you contact us at [email protected], we collect your email and any information you share.

B. Information We Collect Automatically

  • Usage Data: We may collect device information, IP address, and interaction data with the App for analytics and service improvements.
  • Cookies & Tracking Technologies: We may use cookies and similar technologies to improve user experience.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve the App’s functionality.
  • Authenticate users securely via Auth0.
  • Track and display user goals and progress.
  • Respond to inquiries and provide customer support.
  • Ensure compliance with legal requirements.

3. How We Store and Secure Your Data

  • Servers & Hosting: All data is stored on secure servers located in Australia.
  • Security Measures: We use encryption, authentication, and industry-standard security protocols to protect your data.
  • Data Retention: We retain your data as long as your account is active or as needed to provide services. You may request deletion at any time.

4. Sharing & Disclosure of Information

We do not sell or share your personal data except in the following cases:

  • Service Providers: We use third-party services like Auth0 for authentication.
  • Legal Requirements: If required by law or to protect our rights.

5. Your Rights & Choices

You have the right to:

  • Access & Correct Data: Request a copy or update your data.
  • Delete Account: Contact [email protected] to request data deletion.
  • Withdraw Consent: You can stop using the App and delete your account at any time.

6. Third-Party Links & Integrations

Our App may contain links to external services or third-party integrations like Auth0. We are not responsible for their privacy policies.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected in the App, and continued use means acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]